AITA and Protik are organizing ITIL Awareness Day, on 21.10.2015, at the premises of Protik. Objectives:

• Create understanding of the benefits of using ITIL best practices for further development of the business and expansion on foreign markets,
• Raise awareness for need for certification of individuals and companies based on such or similar best practices,
• Clarify roadmap for obtaining the necessary certification and maintaining it.
• Provide overview of main ITIL v3 areas and other related standards

Topics:

1. Presentation of results of analysis: Required IT certifications on international markets
2. Benefits of ITIL best practices and similar standards for development of business and expansion on foreign markets
3. Roadmap for ITIL certification: foundation, master, expert level
4. Roadmap for company certification for IT service management
5. Overview of ITIL v3 areas

If you have any questions, please do not hesitate to contact us at [email protected] or contact on 069 40 47 901.