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ITIL Awareness Day, 21.10.2015, ProTIK

Publikime dhe njoftime
itilAITA and Protik are organizing ITIL Awareness Day, on 21.10.2015, at the premises of Protik. Objectives:
  • Create understanding of the benefits of using ITIL best practices for further development of the business and expansion on foreign markets,
  • Raise awareness for need for certification of individuals and companies based on such or similar best practices,
  • Clarify roadmap for obtaining the necessary certification and maintaining it.
  • Provide overview of main ITIL v3 areas and other related standards
Topics:
  1. Presentation of results of analysis: Required IT certifications on international markets
  2. Benefits of ITIL best practices and similar standards for development of business and expansion on foreign markets
  3. Roadmap for ITIL certification: foundation, master, expert level
  4. Roadmap for company certification for IT service management
  5. Overview of ITIL v3 areas
If you have any questions, please do not hesitate to contact us at [email protected] or contact on 069 40 47 901.