Përshkrimi

About the Role

We're looking for a B2B Sales Account Manager who doesn't just manage accounts — someone who builds relationships, spots opportunities before they're obvious, and takes real ownership of every client relationship in their portfolio. This isn't a passive "check-in" role — it's a hands-on position for someone who's equally comfortable negotiating a complex contract, untangling a technical requirement with a client, or hunting down the next opportunity within an existing account.

You'll own a portfolio of customers end-to-end — growing existing relationships, identifying new business within them, and making sure every client feels like they have a trusted partner, not just a vendor.

Detyrat

What You'll Do

Account Ownership & Growth

• Serve as the lead point of contact for all customer account management matters.
• Develop new business with existing clients to meet and exceed sales objectives.
• Actively seek and identify new sales opportunities within your portfolio — don't wait for clients to ask.
• Study and negotiate technical conditions, deadlines, and implementation costs for each project.

Relationship Building

• Build and maintain strong, long-lasting client relationships by becoming a trusted advisor — not just a point of contact.
• Connect with key business executives and stakeholders, including C-level, and earn their confidence over time.
• Negotiate contracts and close agreements that create value for both the client and the business.

Delivery & Communication

• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Clearly communicate progress on monthly/quarterly initiatives to internal and external stakeholders.
• Prepare sales reports and keep a sharp eye on account health, not just closed deals.

Kualifikimet

Who You Are

• You have proven experience as an Account Manager, Key Account Manager, Sales Account Manager, or similar role.
• You can communicate, present, and influence stakeholders at every level of an organization — including executives and C-level.
• You're fluent in English, both written and verbal — you can negotiate, present, and build trust with international clients and stakeholders without language ever getting in the way.
• You're comfortable with CRM software and MS Office, and you actually use them to stay organized, not just to check a box.
• You have experience delivering client-focused solutions, not generic pitches.
• You can juggle multiple accounts at once without losing sight of the details that matter.
• You have excellent listening, negotiation, and presentation skills — you know that selling starts with understanding.
• You're proactive by default — you'd rather spot an opportunity and bring it to the table than wait to be asked.
• You take high ownership of your accounts — their success is your success, and you treat every relationship like it's your own business.
• You're driven by building real, lasting client relationships, not just closing the next deal.
• You're hungry to grow — new markets, new challenges, bigger accounts — and you treat every conversation as a chance to learn something.

Nice to Have

• Experience in B2B sales within fintech, SaaS, or technical/professional services
• Familiarity with consultative or solution-selling sales methodologies
• Experience managing key accounts through a full sales cycle — from prospecting to renewal

Why This Role

This is a role for someone who wants to build something lasting, not just hit a number and move on. You'll own real relationships with real stakeholders, and your success will be measured not just in closed deals, but in the trust you build along the way.

If you're the kind of person who sees every client conversation as an opportunity, and who takes genuine pride in being the person clients call first — this is your role.

Shënime

Apply here or send your CV to [email protected]