Përshkrimi

The Ground Handling Supervisor delivers quality customer services in line with the airline's brand identity and policies.  

• He/she provides to the airline an overview of the performance of the ground handling agents.
• As a job closely releated to front office, he/she has excellent customer service, communication and social skills, and is able to maintain high service levels and respond to operational ad hoc situations.
• He/She develops solutions, and is able to make decisions and solve problems quickly.
• Furthermore, he/she is detailed-oriented in order to carry out checks and perform investigations, and is also highly motivated with a positive attitude.
• He must be able to work in shifts.

This job offers  an excellent opportunity to  be part of aviation industry internationally.

Detyrat

• Ticketing activites;
• Supervision of services rendered in Tirana International Airport(TIA) on behalf of airlines;
• Provision of daily reports.

Kualifikimet

• Bachelor's degree;
• Very good knowledge of English;
• Very good communication skills and interpersonal skills;
• Good skills in Microsoft Office;
• Ability to work under stress;
• Availability to work in shifts;
• Previous experience in customer service is an advantage.

Shënime

Please send your CV at; [email protected]