Përshkrimi

Who are we?

You have always been interested in IT but haven’t yet found your way in? Or have you just started learning about technology and want to put your passion into a career? Then, this is the perfect time and place to make it happen!

Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies, including Linux, Windows Servers, various Cloud platforms, and SaaS. Currently, we have over 400 employees worldwide and are rapidly expanding our IT team to work with our clients.

Our position is completely a work-from-home position, and we have long experience and success with training and onboarding new team members online.

For that reason, we are accepting applications from anywhere in Albania!

Detyrat

Kualifikimet

Requirements:

We have successfully trained staff from scratch for several years and built a robust and learning-oriented environment. We believe in finding and hiring talent, individuals who possess a strong interest in the field and strong motivation to learn and succeed. Therefore, we hire for character and train the skill, and our requirements are set accordingly, with a few simple preconditions:

• Excellent communication skills in the English language, as our clients are primarily US-based;
• High school degree;
• Interest in developing a career in Linux system administration, Windows system administration, or troubleshooting technical and software issues with virtual Windows workstations;
• Solution-oriented mindset and passion for resolving problems;
• Passion for working with people and helping them to get their stuff work;
• Readiness to learn quickly, lend a helping hand, and pass on the knowledge as you grow with the company;
• Ability to work in shifts in your local time (afternoon and night shift). However, our schedules are quarterly-based, and you would keep a more stable schedule instead of daily changes.

Shënime

What do we offer?

• Work from home;
• Learning from scratch;
• The promotional path is clearly defined, and you will know what’s required to achieve the next step in your career;
• You will be able to further your development with valuable certifications paid for by the company;
• Great teamwork environment! Even though we work from home, our team is firmly connected at any given moment to ensure everyone feels a part of the team.

To apply for this position, send your CV to the company by clicking here:

https://touchsupport.applytojob.com/apply/gMQpiRMqsg/Junior-IT-Support-Specialist

Please submit your application in English. Applications submitted in any other language will not be considered.