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Service Factory Shpk, is a IT service company in the Albanian market with a high-added value offer addressed to banks, insurance companies, industry, the services sector, and public administrations. Functional, technological and process skills acquired in 5 years are available in specific lines:
- software integration,
- products, application services and outsourcing in a business model structured to promote innovative solutions that support clients in reaching specific growth objectives. A close partnership network ensures greater competitiveness and completes its highly specialized, fully integrated IT offer.
Service Factory steps forward as a “strategic partner” and starts from client’s needs to develop a strong relationship based on shared objectives and opportunities. The results achieved in 5 years of operation in the IT field testify to the validity of a business model based on these values:
• Knowledge - knowledge of the customer's business;
• Anticipation - the effort in and, where possible, anticipate the needs of the customer;
• Flexibility - the flexibility and respect for individual needs;
• Ethics - the research for clear and transparent relationship;
• Team - the idea that the team spirit is the foundation of every successful relationship.
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