Blog Shembuj CV Teknologji Informacioni HOREKA-Hoteleri-Restorant-Kafe Financë dhe Biznes
You have always been interested in IT but haven’t yet found your way in? Or have you just started learning about technology and want to put your passion into a career? Then, this is the perfect time and place to make it happen!
Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies, including Linux, Windows Servers, various Cloud platforms, and SaaS. Since 2015, we are experiencing solid and stable growth and have grown into a multinational company with over 200 employees with several offices in the United States and Europe.
Since the pandemic, we’ve learned that our staff prefers working from the comfort of their homes, so we almost entirely switched to remote work. This position is also a work-from-home position, but we provide all the necessary equipment and have long experience and success with training and onboarding new team members online.
For that reason, we are accepting applications from anywhere in Albania!
Responsibilities and goals you’ll own:
A typical day at Touch Support involves working with end-users through various support channels, such as tickets, live chat, and phone calls.
Common requests you may be solving daily are:
Basic requirements for all the candidates:
Bonus points go for:
What do we offer?
Please submit your application in the English language [email protected] Applications submitted in any other language will not be considered.
1. Fillimisht klikoni butonin "Aplikoni".
2. Pasi klikoni këtë buton, më poshtë ju shfaqet mundësia të përzgjidhni 1 nga CV tuaja që keni krijuar në llogari si punëkërkues.
3. Në rast se kompania kërkon dokumenta shtesë, ju do të keni mundësi që të përzgjidhni dokumentat nëpërmjet rubrikës "Bashkëngjit Dokumente" që do të shfaqet poshtë "Zgjidhni CV që i përshtatet më së miri pozicionit të punës".
4. Në fund klikoni butoni "Dërgo".
Touch Support is built on the philosophy that in order to win, serve and retain customers, businesses must deliver an extraordinary customer experience.
We view end user issues as a strategic opportunity to build brand loyalty.
To help you capitalize on this opportunity, we design, build, manage, scale and improve highly effective enterprise support more quickly, cost efficiently and successfully than can be done...