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About us Who are we? 5CA is a customer experience partner with our home office in Utrecht, The Netherlands, and a global network of talent spread out over five continents. Our vision We believe all customers can be ambassadors. Through our human talent, the best tools and data-driven insights, we reimagine support services and transform them into brand experiences. 5CA was founded in 1998 with a simple philosophy – to provid...
The 5CA Traffic Controller keeps track of agent's activities and business coverage, ensuring our clients have a steady, reliable service and our agents are provided with a work flow that guarantees a successful productivity within established business metrics.
The Traffic Controller will closely monitor tickets and e-mails while ensuring every agent is provided with assigned duties within their capabilities and skills.
Interested? If you are excited about this opportunity, then hit that apply button! Make us briefly understand why you see this specific role as the perfect next step in your career, and why you are ready to take on this challenge.
1. Fillimisht klikoni butonin "Aplikoni".
2. Pasi klikoni këtë buton, më poshtë ju shfaqet mundësia të përzgjidhni 1 nga CV tuaja që keni krijuar në llogari si punëkërkues.
3. Në rast se kompania kërkon dokumenta shtesë, ju do të keni mundësi që të përzgjidhni dokumentat nëpërmjet rubrikës "Bashkëngjit Dokumente" që do të shfaqet poshtë "Zgjidhni CV që i përshtatet më së miri pozicionit të punës".
4. Në fund klikoni butoni "Dërgo".