Përshkrimi

Purpose of the role

Reporting to and working with the Export Manager, the Export Coordinator will work closely with customers, clients and agents. The Export Coordinator is responsible for liaising between customers, suppliers and transport companies to ensure an efficient operational service is provided.

Detyrat

Duties and Responsibilities

• Manage the export process from start to finish;
• Use the most appropriate method of communication when being the first point of contact for all customers;
• Develop and maintain effective working relationships with key customers to develop more business opportunities;
• Coordinate with customers to obtain information to ensure correct measures are in place and all customer needs are met;
• Coordinate with Customers, Custom and Departments ensuring all documents are received within the designated time frame;
• Obtain all necessary information to ensure correct measures are in place and customer needs are met;
• Ensure customers are fully informed of the progress of their shipments;
• Provide transport companies with the relevant information to ensure customer delivery requirements are met;
• Ensure correct documentation is on file and act accordingly as set out in the instructions;
• Any other duties as required by management for the smooth and efficient operation of the department.

Kualifikimet

• Education in Economics or other similar faculties.
• Excellent English and Italian Be a confident, organized team player.
• Have a strong customer-service background.
• Be a proficient computer user including the full Microsoft Office package.
• Be able to work in a busy environment, effectively prioritizing workload.

Shënime

To apply for this job position, send your CV to the company/organization by email: [email protected]
We inform you that all applications will be treated with complete confidentiality according to Law No. 9887 determined by the Assembly of Albania for "Protection of Personal Data".