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Tirane, Shqipëri 21-10-2022 edhe 23 ditë


Dërgoja një miku

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Detaje të pozicionit

Kategoria e Punës / Profesioni
Inxhinier Informatike
Tipi i punës
Kohe e plote
Eksperiencë
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Kërkohet foto
Jo
Letër interesi
Jo
Rroga mujore
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Data e përfundimit
21-10-2022
Data e fillimit të punës

Përshkrimi

HORIZON GROUP of Companies is specialized in Implementation and Support of Business & Mission Critical IT Infrastructure. HORIZON being in the market the last 17 years is a leader in Telecommunications Industry Critical Systems & Platforms Support by having thousands of Nodes under support contract in 6 countries across Balkan and Mediterranean Regions.

WHAT WE LOOK FOR

We are looking for a Data Network Engineer who must be able to solve complex Data Network and Data Devices incidents or issues raised by the customer in a timely manner based on the SLA agreed. He / She must be also able to contribute as implementation engineer during the delivery of a project related to Data Network HW such as Data Switches, Routers, Firewalls and other Data Network Appliances. Keep himself/herself up to date to the latest evolution of the respective technical subjects and engage in a non-stop learning process that guarantees the high quality of services and we deliver to our customers

Detyrat

Essence of Role – Key Accountabilities

  • Resolve / close incident tickets by executing remote and on-site diagnostics, and / or  by consulting Vendor's knowledge base and Service Ticket responses if Vendor is also involved.
  • Deliver workloads according to defined SLA targets and escalate timely when there is risk of not meeting SLA or an issue increasing in severity.
  • Perform hardware troubleshooting on Routers, Switches, Firewalls.
  • Performing configuration on Routers, Switches, Firewalls.
  • Troubleshoot and resolve complex networking problems.
  • Performing OS installations and configuration on Data Network Devices.
  • Collaborate with the team during the design and  the infrastructure for Solution, particularly the Cisco Solutions.
  • This is a 24/7 operation and rotating on-call support is a requirement.

Kualifikimet

Typical Outputs

  • Hardware Failure Tickets Closed timely in SLA agreed with Customer.
  • Root Cause Analysis Report.
  • Ticket Resolution Report.
  • Implemented and Configured  System Command Log Executed.
  • Network Design (if the case and project requirement).
  • Project High Level Design.
  • Project Low-level design.

Person Specification

  • Competency / Performance Driver Technical / Professional Expertise.
  • Good verbal and written communication skills, demonstrating the ability to work with colleagues customers inside or outside of the company.
  • Working in Parallel Tickets or Projects Capability.
  • Ability Work Under Pressure.
  • Abilities in Problem Solving way of thinking.
  • Continuous Learning Culture.
  • Put Customer First (understand the importance of customer) § At least 5 or more years related experience; or equivalent combination of training and experience on multiple Vendor Data Network Products such CISCO, JUNIPER and Others. 
  • Demonstrated experience with a strong knowledge of CISCO and Juniper Hardware and IOS.
  • Experience IP Routing, Packet Switching and Data Security / Communication Protocols.
  • Knowledge of TCP/IP protocols and OSI model and how they apply to production systems and networks. 
  • Demonstrated experience installation configuration of SIP to PRI gateways and PBX.
  • Basic Knowledge in Administration and Configuration of the Microsoft Products such as MS Windows Server (any version), MS Exchange (Any Version).
  • Basic Knowledge about the architecture and functionality of Server, Storage and Backup Hardware .
  • Basic Knowledge about Linux Operating Systems.
  • Any of the following Certifications on CISCO products are Mandatory : CCNA, CCNP, CCSP, CISCO IP TELEPHONY SUPPORT SPECIALIST, CISCO FIREWALL SPECIALIST, CISCO IPS SPECIALIST, CISCO VPN SPECIALIST or any other of equivalent nature and value.
  • BS Degree in Computer Science, Information Science, Engineering, or other relevant degree.
  • Very good knowledge of English language in verbal and written form.

 

WHAT WE OFFER

  • Competitive Salary.
  • Cood and Professional Environment.
  • Continuous learning culture and training to other countries in Balkan Region.
  • Job Purpose Car.
  • Tools and Means to perform the job effectively.
  • Possibility to work in other countries.
  • Access to the largest Datacenters and Telekom Operators / Banking Sector in each Country we Operate.

Shënime

Për të aplikuar në këtë pozicion pune, dërgo CV-në tek kompania/organizata me email duke klikuar këtu ose apliko nga duapune.com.

If you are interested in this position, please:

Submit your CV in English language via E-mail according to the below address:

E-mail: [email protected]





Horizon Shpk

HORIZON e ka realizuar ndarjen e gamës së aktiviteteve të saj që në Maj 2005 dhe ka arritur të zhvillohet me shpejtësi në fushat e teknologjisë së informacionit, si vijon:

Aktiviteti kryesor i kompanisë përqëndrohet në ofrimin e një cilësie të lartë për shërbimet e avancuara mbështetëse në fushën e...

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