Përshkrimi

Baboon Delivery, a regional leader in the on-demand delivery marketplace in Albania and Kosovo,headquartered in Tirana, is known for revolutionizing the way customers engage with local restaurants, grocery stores, and retail outlets through our innovative online platform.
Since our start in 2016, we have been committed to delivering exceptional service and competitivepricing, establishing ourselves as a key player in the B2C sector, particularly in the Food and Beverage, Tech segments.

With a team of over +120 dedicated professionals, Baboon Delivery is expanding its operations not only in Albania and Kosovo but also internationally, one of the most Made in Albania business
excellence, driven by advanced technology and a comprehensive service infrastructure.
Position: Sales - Account Manager

We are looking for two experienced and dynamic Sales Account Manager to join our team at Baboon Delivery. This role is crucial for driving our sales initiatives within the food delivery.
The ideal candidate will have a strong background in sales, with a passion for the food and beverage industry.
As a Sales Account Manager, you will play a crucial role in developing and maintaining strong relationships with customers. Your primary responsibilities include

Detyrat

As a Sales Account Manager, you will play a crucial role in developing and maintaining strong relationships with customers.

Your primary responsibilities include:

• Managing a Portfolio of Accounts: You’ll oversee a set of accounts to achieve long-term success. This involves understanding client needs, addressing queries, and ensuring customer satisfaction.
• Developing Positive Client Relationships: Building rapport with clients is essential. You’ll be the point of contact for their individual needs, ensuring timely responses and a positive customer experience.
• Generating New Sales Opportunities: Utilize existing and potential customer networks to drivenew business. Your goal is to expand our client base and increase revenue.
• Supervising Account Representatives: Lead and guide account representatives to enhance salesperformance. You’ll monitor their activities and provide necessary support.
• Reporting and Target Setting: Regularly report on account status and transactions. Set and track sales targets aligned with company objectives.
• Monitoring Sales Metrics: Keep an eye on sales metrics, including quarterly results and annual forecasts. Identify areas for improvement and growth opportunities.

Kualifikimet

Requirements and Skills:
To excel in this role, you should possess the following qualifications:

• Proven Work Experience: Previous experience as a Sales Account Manager or Sales Account Executive is essential.
• Sales Acumen: Hands-on experience in sales, coupled with the ability to deliver excellent customer experiences.
• Technology Proficiency: Familiarity with CRM software and Microsoft Office (especially MS Excel).
• Communication and Negotiation Skills: Excellent communication skills are crucial for client interactions and negotiations.
• Timeliness and Problem-Solving Attitude: Deliver projects promptly and handle inquiries efficiently.
• Educational Background: A Bachelor’s degree in Business Administration, Marketing,or arelevant field.
• If you’re ready to contribute to our business by building successful, long-term client relationships, we’d love to have you on our team.

Shënime

What We Offer

• Very positive, friendly and cooperative environment
• Employment contracts with 100% conditions according to the Labor Code in the Republic of Albania
• One meal included by the company.
• FREE medical check up (covered by the Company)
• Birthday day OFF, but paid
• 30 days of annual leave per year
• Competitive salary and benefits package.
• Opportunities for professional growth and development.

Application Process
If you are passionate about sales and the food delivery industry, and you meet the above criteria, we would love to hear from you. Please submit your CV and a cover letter explaining why you are the ideal candidate for this role to [email protected].
Only shortlisted candidates will be contacted for an interview.Baboon Delivery is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employee