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INFO-Telecom Shpk

INFO-Telecom is a licensed electronic communications operator in Albania, providing Retail and Wholesale Telecommunication and Data Services. Incorporated in 2009, INFO-Telecom acquired the licenses to provide the services of public fixed telephone, national transit, international transit, data transmission, through the use of its public network for electronic services, and the numbering plan assigned by the Electronic and Postal C...

INFORMACIONE KONTAKTI

  • Dervish Hima Street, No. 1, Ada Tower
  • Tirane, Shqipëri
  • Tel: +3554 5600 000
  • Mobile: +3554 5600 000
Profili i Kompanisë Punët aktive të kompanisë
Tirane, Shqipëri 26-11-2019 edhe 11 ditë


Dërgoja një miku

Shënim: Adresat e emailit do të përdoren vetëm për dërgimin e kësaj pune.




Detaje të pozicionit

Kategoria e Punës / Profesioni
TIK - Teknologjia e Informacionit dhe Komunikacionit
Tipi i punës
Kohe e plote
Eksperiencë
Pak eksperience (0 - 2 vite)
Kërkohet foto
Jo
Letër interesi
Jo
Rroga mujore
---
Data e përfundimit
26-11-2019
Data e fillimit të punës

Përshkrimi

INFO-Telecom is looking for: Technical Department Member

Job Position: NOC Engineer (Telephony Emphasis).


Detyrat

NFO-Telecom SHPK
Purpose:

NOC Engineer
 understand and manage ticket requests for Telephony Systems and Voice traffic mostly IP. Asterisk experience is highly preferred.
Job Description:

Implement operational procedures concerning the maintenance and management of the commercial voice network, including but not limited to:VoIP deployments, SS7 trunks, call routing engines, session border controllers, call processing servers and media gateways. Provides network analysis concerning usage trends, voice traffic metrics, capacity planning and recurring events, as well as outage and incident patterns. Provides escalation for network-level troubleshooting activities as related to commercial voice networks, including but not limited to: analyzing packet captures, event logs, SS7 traffic and other diagnostic records. Designs, implements and manages voice network element monitoring tools as needed. Cross training NOC personnel on voice network infrastructure and services. Participates in a team environment, providing valuable input as a telephony subject matter expert within the team. Works cooperatively with Service Engineering on projects involving telephony growth initiatives, as well as operational acceptance of new voice network elements and CPEs. Provide final level of escalation of commercial trouble tickets as related to voice delivery.

Requirements (at least 1 from technical expertise point is required):
Bachelor's degree in Computer Science, Management Information Systems or related fields with 1 to 2 years of experience, or 3 to 6 years of comparable professional experience in a related field. Effective written and verbal communication skills. Ability to create operational policies and procedures. Experience troubleshooting VoIP and traditional telephony issues. Excellent analytical and problem solving skills. Ability to function in a team environment as a telephony subject matter expert. Direct hands on experience managing and supporting Asterisk based voice switching platform. Experience with VoIP protocols such as MGCP, H323, IAX and SIP. Experience supporting hosted PBX deployments.

Kualifikimet

Abilities and Skills Desired: Previous voice/telephony network administration experience. Experience managing and supporting Asterisk (Yate,FreeSWITCH) based Platforms. Experience managing and supporting SIP trunks. Experience managing and supporting Kamailio (Ser,OpenSer,OpenSips) based Platforms. Experience troubleshooting Ethernet and IP networks. Experience working in a Network Operations center.
Salary:

We offer a very satisfactory salary for this position.

Terms of Appointment
The appointment will be on a contractual basis for a period of one (1) year in the first instance with the possibility of renewal.
An attractive compensation package commensurate with experience and qualifications will be offered.

Application Procedures
Detailed Curriculum Vitae is a must for the application.
The applicant that possesses Professional certificates, letters of references will be considered on higher priority for the interview
Please send all the documents on

Shënime

Duke klikuar më poshtë do t'ju shfaqet emaili i kompanisë për të aplikuar tek pozicioni.
Kliko këtu për të dërguar CV tënde direkt tek kompania

Or:
INFO-Telecom SHPK Head Office
Rr.Elbasanit, Park Gate 1st Floor
Tirana, Albania

Tot the attention of:
Mr. Kristjana Zhamo
to reach no later than 4.00p.m
Further details relevant to the position can be obtained by calling the number below:
Mob: +355 69 70 83100





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