FINCA is an American Financial Institution operating in Eurasia, the Middle East, Africa and Latin America, serving over 2.3 million clients, announces: Vacancy Head of non-performing.
Develop, plan, manage and maintain the arrears and collections/loan recovery management strategy
She/he is responsible for managing non-performing and written-off loans and supervises all staff in her/his reporting line
Manage the activities of the unit ensuring appropriate workloads and performance
Manage the change process, adjusting as required to ensure that collection activities are delivered within the agreed timeframes
Developes processflows and efficent system of loan collection processes
Developes the team through regular performance monitoring and appraisal, and takes appropriate actions
Communicate effectively with staff on her/his reporting line, colleagues from other departments and clients, ensuring all contribute to loans recovery and collections management and resource planning
Maintain good relationship with other external parties
Regular reporting about the loan recovery and collections developments and performance of staff.
Is responsible for respecting of all internal rules and procedures of FINCA Kosovo
Degree in Law, Business, Economics
Proven management experience (of minimum 3 years) in a financial institution
Outstanding interpersonal, communication and training skills
Strong conflict management and negotiating skills
Strong analytical and organizational skills
Good understanding of IT issues and the role and possibilities of software automatizations in portfolio management
Good knowledge of enforcement procedures.
Excellent technical report writing skills and computer literacy
Strong knowledge of English language both in writting and in speaking
Please fill in the application online at the web site: www.fincakosovo.org or send CV and motivation letter to the e-mail address: [email protected]
or directly at the email address [email protected]
The title should state the position of the job and the place. Applications submitted in other forms are not considered. Only selected candidates will be contacted. Female candidates are strongly encouraged to apply. The application deadline is until 26/09/2019.