Mendimi Juaj

Nëse keni mendime për të ndarë, ju lutemi na dërgoni komentet tuaja.
Ju faleminderit.

Nëse dëshironi të merrni përgjigje, vendosni emailin tuaj në mesazh.





Trego historinë tënde

Jeni të mirëpritur të na shkruani historinë tuaj të suksesit që keni realizuar duke përdorur portalin duapune.com
Ju lutemi plotësoni formën elektronike të mëposhtme:
Ju faleminderit.

Nëse dëshironi të merrni përgjigje, vendosni emailin tuaj në mesazh.



Mirëseerdhët në duapune.com




Printec Albania Ltd

PRINTEC Albania Ltd. is a part of PRINTEC Group. PRINTEC Group is the prime provider of Transaction Automation solutions in Central and Eastern Europe, offering a wide range of ICT solutions tailored to the needs of financial institutions, petrol companies, large retailers, telecom operators, as well as service providers and government organizations. The company operates with subsidiaries in 15 countries - Albania, Bosnia & Herzego...

INFORMACIONE KONTAKTI

  • Blvd. "Zogu I-re", P. Edicom, K-10
  • Tirane, Shqipëri
  • Tel:
  • Mobile:
Profili i Kompanisë Punët aktive të kompanisë
Tirane, Shqipëri 24-09-2019 edhe 2 ditë


Dërgoja një miku

Shënim: Adresat e emailit do të përdoren vetëm për dërgimin e kësaj pune.




Detaje të pozicionit

Kategoria e Punës / Profesioni
Inxhinier
Tipi i punës
Kohe e plote
Eksperiencë
Pak eksperience (0 - 2 vite)
Kërkohet foto
Jo
Letër interesi
Jo
Rroga mujore
---
Data e përfundimit
24-09-2019
Data e fillimit të punës

Përshkrimi

We are seeking for a driven Customer Service Engineer with embedded customer-thinking at every level experience to contribute Printec's overall business success, provide flawless post-sale technical support services and maintain trusted relationships with our customers based on advanced technology solutions.
You will be responsible to improve Printec's product performance and customer satisfaction through preventative maintenance & configuration adjustments, timely & successful delivery of contracted systems integration and technology solutions services such as complex, high-value systems & solutions that typically integrate hardware, software and/or services from multiple vendors. You will bring customer focus, consultative sales experience, exceptional problem solving & agility skills, passion for technology & best-practice sharing, and a proven track record for delivering exceptional results.

Detyrat

•Respond to customer operations & malfunction queries in a timely & accurate way providing investigation prioritization and continuous updates to customers
•Maintain functional knowledge of new features, products & initiatives, and consistently, make every effort to increase knowledge of the industry and strengthen business acumen
•Install, troubleshoot and maintain products and services
•Use procedures to solve standard problems, analyse information and make judgments
•Take ownership to resolve customer issues by explaining technical details simply and asking targeted questions to quickly understand the root of the problem
•Translate customer technical requirements to a Printec solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept
•Proactively inform customers about new features and functionalities spanning the entire Printec products and services portfolio
•Follow up and maintain trustful and long-term consultative relationship with Printec's key stakeholders to ensure their technical issues are resolved and fully functional
•Highlight systemic issues and trends to identify product & solutions enhancements with business and support teams

Kualifikimet

•BSc degree in Information Technology, Computer Science or relevant field; or the equivalent work experience
•1-2 years experience in an equivalent role will be considered a strong asset
•Familiarity with Information Technology, Banking or Telecommunications sectors will be considered a strong asset
•Excellent command of the English language
•Analytical thinker with a proven ability to translate complex business needs into feasible, valuable solutions
•Ability to diagnose and troubleshoot basic technical issues and provide step-by-step technical support; persevering patience while handling troublesome/ tough cases
•Business acumen dedicated to meet and exceed expectations & requirements of customers
•Familiarity with remote desktop applications and help desk software
•Strong negotiation skills, team spirit, problem solving & analytical skills
•Ability to work in international, multi-cultural organizations in a global, remote, team-oriented environment

To apply for this opportunity, please send your resume through https://workable.com/j/F52A0CA6BC


Dërgoja një miku

Shënim: Adresat e emailit do të përdoren vetëm për dërgimin e kësaj pune.





Si të kryeni me sukses aplikimin tuaj tek duapune.com!


1. Fillimisht klikoni butonin "Aplikoni".

2. Pasi klikoni këtë buton, më poshtë ju shfaqet mundësia të përzgjidhni 1 nga CV tuaja që keni krijuar në llogari si punëkërkues.

3. Në rast se kompania kërkon dokumenta shtesë, ju do të keni mundësi që të përzgjidhni dokumentat nëpërmjet rubrikës "Bashkëngjit Dokumente" që do të shfaqet poshtë "Zgjidhni CV që i përshtatet më së miri pozicionit të punës".

4. Në fund klikoni butoni "Dërgo".