The PLAZA Tirana is looking for PHYSIOTHERAPIST/ ESTHETICIAN
Offers a friendly and efficient service and creates a warm and welcoming atmosphere for all guests, with the main purpose to maintain and to attract new customers.
-Welcomes guests with courtesy and by smiling.
-Offers a 5-star service all time.
-Consultation: Must be able to perform Face and Body consults in order to suggest the appropriate treatments needed.
-Must be able to perform face treatments, body treatments, waxing and massages.
-Reports on guest reactions.
-Promotes special packages or promotions.
-Performs SPA tours for guests and explains how to properly use the facilities.
-Books treatments and assigns rooms. Accommodates special requests whenever possible.
-Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
-Understands room status and room status tracking.
-Control agenda to avoid timetable clashes or overcrowded rooms.
-Checks whether there are sufficient booklets or flyers at the reception.
-Knows room locations and types of rooms available.
-Knows treatment and product menu and rates.
-Has a thorough knowledge of Elemis Products and Treatment Menu.
-Must be careful to adhere to treatment procedures and durations.
-Knows cancellation procedures.
-Knows how to use Micros Fidelio PMS.
-Performs cashier related functions like posting charges to guest accounts, currency exchange and end of day operations.
-Uses proper telephone etiquette.
-Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
-Attends department meetings.
-Reports any unusual occurrences or requests to the manager or assistant manager.
-Knows all safety and emergency procedures, is aware of accident prevention policies.
-Maintains the cleanliness and neatness of the front desk area.
-Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
-Previous work experience in the same position is obligatory;
-Fluent in Spoken English. Other languages will be an advantage;
If you do fulfill all the mentioned criteria please send your application with a photo to the email address: firstname.lastname@example.org
Only suitable candidates will be contacted through phone or email address.
Human Resources Department
* In compliance with the Law No.9887, dated 10.3.2008 on Personal Data Protection, all information transmitted through your CV will be treated in confidence and will not be disclosed to any third party.