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About us
Who are we? 5CA is a customer experience partner with our home office in Utrecht, The Netherlands, and a global network of talent spread out over five continents.
Our vision
We believe all customers can be ambassadors.
Through our human talent, the best tools and data-driven insights, we reimagine support services and transform them into brand experiences.
5CA was founded in 1998 with a simple philosophy – to provide customers across the planet with the best customer experience no matter the channel, location or language. From our beginnings in Utrecht, The Netherlands, our adventures took us to places such as Karachi, Pakistan, and Buenos Aires, Argentina, and now we’ve made our home in the world at large. Our successful work from home model, coupled with a history of innovation and rapid adoption of new technologies, has allowed us to grow and expand beyond the limits and expectations of your traditional support partner.